Language has power The words we say and think, have an impact on how others perceive us and how we perceive ourselves. The Oxford English dictionary defines “sorry” as: “feeling regret or penitence” or “ feeling sad or distressed through sympathy with someone else's misfortune” Have you every taken the time to observe the times you have apologised to others? When we start to actually listen to ourselves, we soon realise that the vast majority of times we apologise, isn’t due